Cookies policy

Last revised on August 25, 2023 07:00

When you access our website or use CrossHero, we (including companies we work with) may store small data files on your computer or device. These data files may be cookies, pixels, or any local storage provided by your browser or associated applications (generally referred to as "Cookies"). At CrossHero we use cookies to recognize you as a customer, personalize our services, content and advertising, measure the effectiveness of our promotions, and verify that the security of your account has not been compromised.

Most browsers allow you to choose whether or not you want to accept cookies. If you do not want to store cookies on your device, please set your browser preferences before accessing CrossHero.

For more information about cookies, including how to see which ones have been set, how to manage them and how to delete them, visit

If you do not wish to receive targeted advertising based on your browsing history, please visit to learn how to opt out.

CrossHero Cookies

Name Description
_crosshero_session, remember_athlete_token CrossHero cookie. We use it to identify you as a user within CrossHero. Essential
referer_athlete_id CrossHero cookie. We use it to identify you as a customer who has been invited to use CrossHero. Essential
all_cookies_accepted CrossHero cookie. We use it to identify if the user has accepted or rejected the use of cookies. Essential
ahoy_visit, ahoy_visitor CrossHero cookie. We use it to keep track of visits and events on CrossHero. Essential

Third party cookies

Name Description
_ga, _gat, _gid Google Analytics cookie to identify users. Not essential
__cfduid CloudFlare cookie to identify users. Essential
__stripe_mid, __stripe_sid Stripe cookie to identify users. Essential
intercom-id-yysau9py, intercom-device-id-yysau9py, intercom-session-yysau9py Intercom cookie to identify users. Essential
VISITOR_INFO1_LIVE YouTube cookie to identify users, store and track their interactions for the purpose of serving ads. Not essential
PREF YouTube cookie to store information such as the configuration you prefer for your pages and your playback preferences. Not essential
YSC YouTube cookie to verify that the requests made during a browsing session come from the user and not from other sites. Not essential

Other cookies

On other CrossHero sites, third-party cookies are installed to all their visitors, even if they are not registered users on the corresponding platforms. For example, cookies from Facebook: Facebook Cookies Page and Google Cookies Page.

How to deactivate the use of cookies

Using the browser settings, it is easy to block or delete cookies installed on your computer: